Terms of Service

Effective Date: May 25, 2026 Last Updated: May 25, 2026

These Terms of Service ("Terms") are a legal agreement between Roster Raptor LLC ("Roster Raptor," "we," "us," or "our") and you, either as an individual or on behalf of an entity ("you" or "Customer"). These Terms govern your access to and use of the Roster Raptor website at rosterraptor.com, our iOS and Android mobile applications, and all related services (collectively, the "Services").

By creating an account, clicking "I agree," or using the Services, you accept and agree to these Terms. If you are accepting on behalf of an entity (such as a league, club, or organization), you represent that you have the authority to bind that entity to these Terms.

If you do not agree, do not use the Services.

1. Definitions

• "Organization" means the youth sports league, club, association, or other entity that subscribes to the Services.
• "Authorized User" means an individual (such as a commissioner, coach, administrator, parent, or guardian) authorized by the Organization to access the Services.
• "Customer Data" means information submitted to the Services by the Organization or its Authorized Users, including player records, registration data, evaluations, and team information.
• "Subscription Plan" means the pricing tier, term, and other commercial terms selected by the Organization at signup or as later updated.

2. Accounts and Eligibility

2.1 Account Registration

To use most features of the Services, an Organization must create an account and designate one or more administrators. Each Authorized User must provide accurate information and keep it current.

2.2 Account Security

You are responsible for safeguarding account credentials and for all activity that occurs under your account. Notify us promptly at privacy@rosterraptor.com if you suspect unauthorized access.

2.3 Eligibility

You must be at least 18 years old to create an account. The Services are intended for youth sports administration; player records about minors are submitted by the Organization in accordance with our Privacy Policy.

3. Subscription, Fees, and Payment

3.1 Subscription Plans

The Services are offered through annual subscription plans, with pricing tiered by Organization size and number of leagues. Your specific Subscription Plan, including price and tier, is shown at checkout and in your account.

3.2 Payment

Subscription fees are payable in advance. Payments are processed by our third-party payment processor (currently Stripe). You authorize us to charge your designated payment method for all fees owed.

3.3 Trials

We may offer free or paid trial periods at our discretion. The terms of any trial (length, included features, conversion to paid subscription) will be disclosed when offered. Trials automatically convert to paid subscriptions at the end of the trial period unless cancelled before then.

3.4 Auto-Renewal

Your subscription will automatically renew for successive one-year terms at the then-current rate for your tier, unless you cancel at least 30 days before the renewal date. You can cancel renewal at any time through your account settings.

3.5 Price Changes

We may change subscription prices for future renewal terms. We will notify you of any price change at least 30 days before the renewal date. Your continued use of the Services after the renewal date constitutes acceptance of the new price.

3.6 Refunds

Subscription fees are non-refundable, except as follows:

• First-time satisfaction window: You may cancel your first paid subscription within 14 days of the initial charge for a full refund, provided you have not (a) conducted a player evaluation through the Services, (b) run a draft through the Services, or (c) had more than 10 players complete registration through the Services.
• Service failure: If we materially fail to provide the Services and do not cure the failure within 30 days of written notice, you may cancel and receive a pro-rated refund of unused fees.

Cancellation for any other reason does not entitle you to a refund. The Services remain available through the end of your paid term.

3.7 Taxes

Fees are exclusive of taxes. You are responsible for all sales, use, value-added, and similar taxes associated with your subscription, except taxes based on our net income.

3.8 Late Payment

If a payment fails or is overdue, we may suspend access to the Services after providing notice. Accounts more than 60 days past due may be terminated and Customer Data may be deleted.

4. Player Registration and Payment Processing

If the Organization uses the Services to collect player registration fees from families:

4.1 Stripe Connect

Registration payments are processed through Stripe Connect. The Organization must complete Stripe's onboarding and is subject to Stripe's terms. Funds are paid to the Organization's connected Stripe account on Stripe's payout schedule.

4.2 Platform Fee

Roster Raptor charges a platform fee on each registration transaction. The fee percentage and any per-transaction amount are disclosed in the Organization's account at the time of configuration and at checkout for each transaction.

4.3 Refunds to Families

The Organization is responsible for setting its own registration refund policy and for issuing refunds to families. Roster Raptor does not adjudicate disputes between Organizations and families. We may, at our discretion, issue refunds of our platform fee for refunded registrations.

4.4 Chargebacks

The Organization is responsible for chargebacks and disputes on registration transactions, including any fees imposed by Stripe.

4.5 Tax Reporting

The Organization is responsible for its own tax reporting on collected registration fees.

5. Acceptable Use

You agree not to, and not to permit any Authorized User or third party to:

• Use the Services for any unlawful purpose or in violation of these Terms
• Use the Services on behalf of any entity other than the Organization that holds the subscription, or allow another organization or business to use your account to operate its own programs (one account per Organization; no shared use across distinct entities)
• Resell, sublicense, rent, lease, or otherwise commercially exploit the Services
• Reverse engineer, decompile, disassemble, or attempt to derive source code from the Services
• Scrape, crawl, or use automated tools to access the Services, except for permitted use of our official APIs
• Interfere with or disrupt the Services or attempt to gain unauthorized access
• Upload viruses, malware, or any code intended to harm the Services or other users
• Use the Services to harass, abuse, or harm any person, including any minor
• Misrepresent your identity or affiliation with any person or organization
• Use the Services to send unsolicited marketing communications in violation of applicable law
• Remove or obscure any proprietary notices from the Services
• Use the Services to compete with Roster Raptor or to build a competing product

We may suspend or terminate access for any violation of this Section.

6. Organization Responsibilities

The Organization is responsible for:

6.1 Authorized Users

Designating Authorized Users, defining their roles, and ensuring they comply with these Terms. The Organization is responsible for the acts and omissions of its Authorized Users.

6.2 Customer Data

The accuracy, legality, and appropriateness of all Customer Data submitted to the Services. The Organization represents and warrants that it has the right to submit such data and to allow Roster Raptor to process it in accordance with our Privacy Policy.

6.3 Parental Consent for Minors

Obtaining verifiable parental consent under the Children's Online Privacy Protection Act ("COPPA") and any other applicable law before submitting information about a child under 13 to the Services. Providing appropriate notice to families about how their information and their child's information will be collected, used, and shared.

6.4 Custom Registration Forms

Determining what questions to ask through custom registration fields, and ensuring those forms comply with applicable law, including any laws governing the collection of sensitive information (such as health or medical information).

6.5 Compliance with Law

Complying with all laws applicable to the Organization's operation of its programs, including youth protection, background check, and tax laws.

6.6 Communications with Families

All communications sent through the Services to families. The Organization is responsible for the content and lawfulness of those communications.

7. Customer Data and Ownership

7.1 Ownership

As between Roster Raptor and the Organization, the Organization owns its Customer Data. Roster Raptor does not claim ownership of Customer Data.

7.2 License to Roster Raptor

The Organization grants Roster Raptor a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, display, and use Customer Data solely for the purpose of providing the Services, supporting the Organization, improving the Services (in de-identified or aggregated form only), and complying with legal obligations.

7.3 Data Export

During an active subscription, the Organization may export Customer Data through features made available in the Services. We will make reasonable efforts to make exports available for a limited period after termination, as described in Section 11.

7.4 Privacy

Our handling of personal information is described in our Privacy Policy at rosterraptor.com/privacy, which is incorporated into these Terms by reference.

8. Intellectual Property

8.1 Our Rights

Roster Raptor and its licensors own all right, title, and interest in and to the Services, including all software, designs, text, graphics, logos, and other content (excluding Customer Data). The "Roster Raptor" name and logo are trademarks of Roster Raptor LLC. Nothing in these Terms transfers any of these rights to you.

8.2 Limited License

Subject to these Terms and your payment of fees, we grant the Organization a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Services during the subscription term for its own internal business purposes.

8.3 Feedback

If you provide suggestions, ideas, or feedback about the Services, you grant Roster Raptor a perpetual, irrevocable, royalty-free license to use that feedback without restriction or compensation.

9. Confidentiality

Each party agrees to protect the other's confidential information with the same care it uses to protect its own, and to use it only for purposes related to these Terms. Confidential information does not include information that is publicly available, independently developed, or rightfully received from a third party without restriction. This obligation survives termination.

10. Warranties and Disclaimers

10.1 Mutual Warranties

Each party represents and warrants that it has the legal authority to enter into these Terms.

10.2 Our Warranty

We will provide the Services with reasonable skill and care and in substantial conformity with our documentation.

10.3 Disclaimer

EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY DATA WILL BE SECURE OR NOT LOST OR ALTERED.

11. Term and Termination

11.1 Term

These Terms begin when you accept them and continue until your subscription ends or these Terms are terminated.

11.2 Termination for Convenience

You may cancel your subscription at any time through your account settings. Cancellation prevents renewal but does not refund fees already paid (except as provided in Section 3.6).

11.3 Termination for Cause

Either party may terminate for material breach if the breach is not cured within 30 days of written notice. We may suspend or terminate immediately if you violate Section 5 (Acceptable Use), fail to pay fees, or if continued provision of the Services would expose us to legal risk.

11.4 Effect of Termination

Upon termination:

• Your right to access the Services ends.
• We will make Customer Data available for export for 30 days after termination, after which we may delete it.
• Fees already paid are not refundable except as provided in Section 3.6.
• Sections that by their nature should survive termination will survive (including Sections 7, 8, 9, 10, 12, 13, 14, 16, and 17).

11.5 Suspension

We may suspend your access if we reasonably believe you are violating these Terms, creating risk to the Services or other users, or in response to a legal request. We will provide notice when reasonable.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

12.1 Neither party will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption, arising out of or related to these Terms or the Services, even if advised of the possibility of such damages.

12.2 Each party's total cumulative liability for all claims arising out of or related to these Terms or the Services will not exceed the amount paid by the Organization to Roster Raptor in the twelve (12) months immediately preceding the event giving rise to the claim.

12.3 The limitations in this Section apply to all causes of action, whether based in contract, tort, or any other legal theory, and apply even if a remedy fails of its essential purpose.

12.4 The limitations in this Section do not apply to: (a) a party's indemnification obligations, (b) breach of confidentiality, (c) violation of the other party's intellectual property rights, or (d) liability that cannot be limited under applicable law.

13. Indemnification

13.1 By the Organization

The Organization will defend, indemnify, and hold harmless Roster Raptor and its officers, directors, employees, and agents from any third-party claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising from:

• The Organization's Customer Data or the collection or use of that data
• The Organization's registration forms or other custom content
• The Organization's failure to obtain required parental consent or to provide required notices
• The Organization's violation of applicable law
• The Organization's violation of these Terms (including Section 5)
• Disputes between the Organization and families, players, coaches, or other third parties

13.2 By Roster Raptor

Roster Raptor will defend, indemnify, and hold harmless the Organization from any third-party claim that the Services, as used in accordance with these Terms, infringe a U.S. patent, copyright, or trademark of a third party. Our obligation does not apply to claims arising from Customer Data, the Organization's use of the Services in combination with anything not provided by us, or use after we have requested the Organization stop or modify use.

13.3 Process

The indemnified party must promptly notify the indemnifying party of the claim, allow the indemnifying party to control the defense, and reasonably cooperate. The indemnifying party may not settle without the indemnified party's consent if the settlement requires admission of fault or payment by the indemnified party.

14. Modifications to the Services and Terms

14.1 Services

We may modify, improve, or discontinue features of the Services. We will not materially decrease the core functionality of the Services during a paid subscription term without notice.

14.2 Terms

We may update these Terms from time to time. If we make material changes, we will provide notice (such as by email or through the Services) at least 30 days before the changes take effect. Continued use of the Services after the effective date constitutes acceptance. If you do not agree to the changes, your sole remedy is to cancel your subscription.

15. Third-Party Services

The Services may integrate with or depend on third-party services (such as AWS, Clerk, Stripe, and Sentry). Use of those services is subject to their own terms. We are not responsible for third-party services and do not control them.

16. Governing Law and Dispute Resolution

16.1 Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to its conflicts of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

16.2 Binding Arbitration

Any dispute, claim, or controversy arising out of or related to these Terms or the Services will be resolved by binding arbitration, except as provided below. Arbitration will be administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. The arbitration will take place in Cobb County, Georgia, or by video conference if both parties agree. The arbitrator's decision is final and binding and may be entered as a judgment in any court of competent jurisdiction.

16.3 Class Action Waiver

Disputes will be resolved on an individual basis. You and Roster Raptor each waive any right to bring or participate in a class action, collective action, or representative action. If this waiver is found unenforceable, the entire arbitration clause is void and disputes will be resolved in court as provided in Section 16.5.

16.4 Exceptions

The following are not subject to arbitration: (a) claims that may be brought in small claims court if the claim qualifies for that court's jurisdiction, and (b) claims seeking injunctive or equitable relief to prevent misuse of intellectual property or violation of Section 5 (Acceptable Use).

16.5 Court Jurisdiction

For any dispute not subject to arbitration, you and Roster Raptor agree to the exclusive jurisdiction of the state and federal courts located in Cobb County, Georgia.

16.6 Time Limit

Any claim must be brought within one (1) year after the claim arises, or it is permanently barred.

17. General

17.1 Entire Agreement

These Terms, together with the Privacy Policy and your Subscription Plan, constitute the entire agreement between the parties and supersede all prior agreements and understandings on the subject.

17.2 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, financing, or sale of assets.

17.3 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

17.4 No Waiver

Failure to enforce any provision is not a waiver of the right to enforce it later.

17.5 Notices

Notices to Roster Raptor must be sent to legal@rosterraptor.com or to our mailing address below. Notices to you may be sent by email to the address associated with your account or through the Services.

17.6 Independent Contractors

The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.

17.7 Force Majeure

Neither party is liable for delay or failure caused by events beyond reasonable control, including natural disasters, war, terrorism, labor disputes, internet outages, government action, or acts of third parties.

17.8 Headings

Section headings are for convenience only and do not affect interpretation.

18. Contact

For questions about these Terms, contact:

Roster Raptor LLC 3783 Upland Drive Marietta, GA 30066 legal@rosterraptor.com